Dispatched on the 16th of September, I am aware it could take time with economy shipping but the item is stuck on the same status for 2 months now, no new update to this day
Contacted support, got a fast response but not a helpful or reassuring one, been told they can't open an investigation before 30 working days past.
Well, it's been more than 30 days, guess what, no change
Definitely won't buy again