Terms & Conditions
Evotech Performance are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Evotech-performance.com is a site operated by Drury Precision Engineering Ltd T/A Evotech Performance. We are registered in England and Wales under company number 3243640 and with our registered office at: 8 Beechings Way, Alford, Lincolnshire, LN13 9JE.
Our main trading address is 8 Beechings Way, Alford, Lincolnshire, LN13 9JE. Contact telephone number: 01507 466729 Email : firstname.lastname@example.org VAT number is GB364873125
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept the following payment types at checkout: Visa, Visa Debit, Visa Electron, Mastercard, Maestro UK, Solo, Japan Credit Bureau, Paypal Express & Bank Transfer (available to trade customers only). You may also send your credit card information via phone, fax, email, or snail mail should you wish to place an order.
If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
At Evotech Performance we seek to minimise your delivery costs whilst getting things to you as soon as possible. Our shipping charges are based on weight of consignment and our standard delivery is by 1st class Royal Mail (within the UK) or Royal Mail Airmail Service for international customers. In the UK you can expect to receive Standard Tracked in 48 - 72 hours, or Next Day in 24 hours services (Next Day is available at an additional cost). International orders are generally received in under 12 - 15 working days.
Please note that international deliveries weighing over 1.99Kg have to be quoted individually, please just email or call us and we will be pleased to oblige.
If you require special delivery methods we will of course do our best to facilitate this. Please just pick up the phone or ask us to contact you in the appropriate box when processing your shopping cart.
If you place an order before 2pm (UK time) on Monday to Thursday the goods will ship that day. It is rare that we do not have something in stock, but if this is the case we will get in touch with you as soon as we receive your order and give you the option of:
a) keeping the order on, with a definitive ship by date;
b) Cancelling the order with an immediate refund to your credit or debit card.
On Fridays the cut-off time for a guaranteed same day dispatch is noon (UK time).
On Bank Holidays and weekends we will normally on the ship next working day.
As soon as your order is placed you will receive an automatic confirmation email confirming we have received your order. With credit or debit card payments, through the fully secure and renowned PROTX processing service, we will process your order straight away. If you would rather make payment or even place the complete order over the telephone, again you will receive an automatic confirmation by email as soon as your order is placed on our system.
Once your order is dispatched you will receive an automatic notification by email.
If you have made an error in ordering or have simply had a change of heart, you can amend or cancel your order simply by calling or emailing us before you receive notification of dispatch.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, all prices include VAT (all other orders will not be charged VAT).
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44(0) 1507 466729 (International +44 +44(0) 1507 466729) or fax us on +44(0) 1507 462790 or write to us at Beechings Way Alford Lincolnshire LN13 9JE United Kingdom
Evotech Performance do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Evotech Performance has a six month warranty for all electrical items. This warranty is for items that have a manufacturing failure or damaged through general use. Using the item off-road or in a situation that is considered non standard deems the warranty void.
Returns, Refunds and Replacements
We hope you are happy with your purchase from Evotech Performance. However, if you wish to return or replace a product, then please carefully read the information and follow the instructions below before sending back your item.
You have the right to cancel your order without having to give a reason at any time before your goods are dispatched or within 30 days after delivery, such 30 day period beginning on the day after you receive the goods. Where your order comprises multiple delivery shipments, the 30 day cancellation period for the goods in your order begins on the day after you receive the delivery of the last shipment to you.
You will have to pay the return postage, and are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
All returns must be sent to: Evotech Performance, 8 Beechings Way, Alford, Lincolnshire, LN13 9JE, without undue delay and in any event, no later than 30 days from the day on which you communicate your cancellation from this contract to us. The deadline is met is you send back the goods before the period of the 30 days has expired.
In either event, please ask for advice when you wish to return anything by calling 0800 634 2801 or by emailing email@example.com, we will advise the best method of returning it.
If the product is faulty, or the wrong part, or any other reason that is our fault we will also refund the return postage costs.
If a product should develop a fault after 30 days, please contact us to discuss.
1. Please let us know why you wish to return the product.
2. If you are returning faulty goods, you are entitled to a refund or a replacement part. Please indicate which you prefer.
3. Please ensure that the goods are packed securely, and include all of the original parts, using the original packaging where possible. If necessary place in suitable extra packaging to protect the goods whilst in transit to us.
4. Please note that we may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.