Ordering through the web site was easy, the fulfilment of the order was very quick and as expected, the quality of the kit was excellent. Thankfully I am an engineer so didn’t have to rely on the installation instructions, which are IMO, dire. The video shows fitting the kit on a bike with a non standard carbon screen which is pointless if you have the OEM clear perspex screen. The downloaded pictorial installation instructions would have been far better if they were actual photographs and the kit came with parts that were not show in the instructions but thankfully I easily worked out where the parts went. A great product but needs better installation instructions.