Customer faulty product/warranty return

Please complete the below form if you would like to return a faulty product purchased from within the 12-month warranty period. If you have purchased a product from a third party dealer/stockist, please contact them directly to discuss their terms and conditions with regard to warranty returns.

We endeavour to respond to all return requests with further instructions within 48 hours. More advice on returns is available by calling 0800 634 2801 (International +44 (0) 1507 466729) or by emailing

By submitting this form, I give notice that I wish to return the product(s) for the reasons detailed above.