Customer cancellation/return of order within 30 days

Our 30-day returns policy is only available to customers who have purchased directly from If you have purchased a product from a third party dealer/stockist, please contact them directly to discuss their terms and conditions with regard to returns and order cancellations.

If you want to return a product purchased directly from, please complete the below form within 30 days. If the product you are returning is damaged or faulty, please complete the warranty return form.

We endeavour to respond to all return requests with further instructions within 48 hours. More advice on returns is available by calling 0800 634 2801 (International +44 (0) 1507 466729) or by emailing

By submitting this form, I give notice that I wish to return the product(s) for the reasons detailed above and understand that I am liable for all postage charges.